Attendance & Payment Policy
1v1 Lesson & Group Class are 10 weeks program/session.
1v1 Practice Trainer program can purchase with different packages include 5 sessions, 10 sessions, 20 sessions, or more.
Tuition for all types of lessons or classes must be paid by the first session/lesson/class start, and we will send you the new invoice 2 weeks before the new session. Once you purchased the session package, there will be no refund.
For Practice Trainer Sessions ONLY:
Please sent the repertoire you want to work on with your practice partner at least 24 hours in advance.
Cancelation/Make-Ups Policy for all classes/lesson/sessions
To cancel or reschedule your lesson/session, please contact us (Email, phone, WeChat) at least 24 hours in advance to receive a make-up lesson. There will be a maximum of two make-up lessons allowed.
Students are allowed to request 1 emergency cancelation (such as illness) per session, not required for 24-hours notice.
Attendance is expected for all classes and time lost due to student’s late arrival will not be made up, and the lesson/class will not be extended.
Once you purchase the session package, there will be no refund. However, If you have any questions regarding the session/lessons, please contact us directly, we can switch you to another teacher/trainer.
If you want to discontinue your lessons, please provide us with written notice at least two week’s advance.
All instrument assignments will be recorded on a Google Doc which will be shared with the students or parents. Students and parents can check it anytime to make sure you are clear about what to do and practice.